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One Suite Documentation

Welcome to the One Suite Documentation, your go-to resource for understanding and using OneLead and OneInbox—two open-source applications built on the Frappe framework.

One Suite is an extendable solution designed to integrate lead management and customer communication workflows. It enables businesses to automate lead collection, streamline messaging, and centralize customer interactions.

Overview of One Suite

One Suite provides a Frappe-based centralized system for managing leads and communications. It integrates with Meta (Facebook), Google, Instagram, WhatsApp, and Messenger to ensure seamless data flow and automation.

GitHub Repository: One Suite on GitHub

Products in One Suite

OneLead – Open-Source Lead Capture & Integration

OneLead is a Frappe-based lead automation application that integrates with:

  • Meta (Facebook) Ads – Captures leads from Facebook and Instagram lead forms.
  • Google Leads – Fetches leads from Google Ads Lead Form Extensions.

Key Features:

  • Open-source and customizable lead management system.
  • Automated lead fetching from Meta and Google.
  • Webhook-based integration for real-time updates.
  • Lead assignment and tracking within the Frappe framework.

Documentation: OneLead Documentation GitHub Repository: OneLead on GitHub

OneInbox – Open-Source Multi-Channel Messaging Integration

OneInbox is a Frappe-based communication management application that integrates with multiple messaging platforms:

  • Messenger – Manage Facebook Messenger conversations within your system.
  • Instagram – Receive and reply to Instagram direct messages.
  • WhatsApp – Handle customer interactions via the WhatsApp Cloud API.

Key Features:

  • open-source Application built on Frappe.
  • Centralized messaging inbox for handling multiple platforms.
  • Integration with existing CRM workflows within Frappe.

Documentation: OneInbox Documentation GitHub Repository: OneInbox on GitHub

Why Use One Suite?

  • Built on Frappe – Leverages a robust framework for extensibility and customization.
  • Self-Hosted & Open-Source – Deploy and modify it according to business needs.
  • Seamless Integrations – Works with Meta Ads, Google Leads, WhatsApp, and more.
  • Automated Workflows – Reduce manual effort with webhook-based processing.
  • CRM-Friendly – Designed to work with Frappe-based CRM systems.

For troubleshooting and setup assistance, visit the Troubleshooting Guide.

Getting Started

If you're new to One Suite, follow the setup guides: OneLead Setup Guide OneInbox Setup Guide

Future Enhancements

Upcoming improvements include:

  • Lead scoring and enrichment features in OneLead.
  • AI-driven chat automation for OneInbox.
  • Advanced analytics and reporting capabilities.

Stay updated in the Upcoming Features section.

Contribute to One Suite

One Suite is an open-source project, and community contributions are encouraged.

  • Report issues or suggest features on GitHub.
  • Submit pull requests to enhance functionality.
  • Participate in discussions and help improve documentation.

Contribution Guide

Explore the documentation for OneLead and OneInbox to get started.